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Sales Manager
Testimony of former sales manager Sandra Hying
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Another hearing of a witness in Munich's Stadelheim courtroom today: former Wirecard sales manager Sandra Hyding.

Witness Hyding, who as head of Wirecard's internal sales department was responsible for internal requirements from new customers, was questioned on a number of issues.

Hyding, who was mostly assigned to Ms. Häuser-Axner, was regularly involved in email conversations with Marsalek and Ms. Steidl about new customers and their requirements.

Among other things, she requested documents that were necessary for the activation of new customers and also assisted with the technical integration into the Wirecard systems.

When asked whether she had a friendly relationship with Oliver Bellenhaus, she answered in the negative. She later explains that she was invited to his birthday party with others.

Wirecard

She is asked about the formation of groups within Wirecard, whereupon she has to ask several times what is meant by "forming groups". Richter quotes a witness statement according to which Häuser-Axner formed the core of a group with M'wabeni, for example. She had experienced this halfway.

When asked whether she had been in P1 with customers or Wirecard employees, she said "I can't remember", but she had regularly made a pilgrimage to the Oktoberfest with customers after P1.

Did she go to Oktoberfest 2010 with this or that customer? "No firm memory, there were so many customers".

She personally visited Marsalek, Bellenhaus, Häuser-Axner and Sabine Weidenthaler.

When asked why she was personally invited by Bellenhaus, she replies with a smile, "maybe because I'm nice and was an enrichment for the birthday group".

Wirecard

Wirecard's judge then becomes a little annoyed and says that the witness is not answering the questions properly.

She is asked about further informal meetings. She states that Sales was initially divided into three divisions around 2005: Travel, Digital, Retail.

When asked whether there was actually a Chief Sales Officer at Wirecard, she says, "I don't know".

Whether they wanted to introduce a sales director at that time, she says: "No". When asked what the sales structure in Asia was, she answers, "Products, acquiring, issuing, but I don't know what exactly".

She names a few sales employees such as Fuchsan and Jeffrey Ho. She did not know many of the employees on the sales organization chart.

Her role was assigned to Relationship Management, and there were also the sales divisions Business Development, Sales Operations and Project Management.

Whether there was an active effort to generate customers. Answer: "I think so, don't remember exactly". The focus was mostly on the Wirecard project Aslam in her role.

Whether she could name a major customer for the Wirecard Digital division: "I don't have one at the moment". Whether she knows the 3 big TPA Senjo, PayEasy, Al-Alam: "I had heard of them".

She was then deployed in Brazil and was responsible for business development there.

Various Wirecard business transactions were investigated, with external banks, acquirers who used or did not use Wirecard software, several combinations of business opportunities.

When asked where she works now, she answers: at Visa.

She didn't know much about the Wirecard escrow accounts, but found out from the press. Whether she was aware of the problems with Visa around 2012: "No, not really".

She also denied knowing a certain James Bergman, who appears in some email conversations with her.

Whether she knew that there were several versions of Wirecard's PayEasy, whether she was aware of the ownership structure, whether she knew JLF Entertainment: "No".

But she did know an acquirer from Iceland.

In an email from Christopher Bauer from August 2011, he suggested the following partner banks as MDIs for Adult and Gaming:

People Bank Canada - Settlement CND only
First Data - acquirer connected to platform
Fifth Bank
Orion Bank
St. Kitts National Bank
Choice Bank

Wouldn't tell her anything. She knew Credowax, not Atlas.

Why they partnered with banks even though they had their own Wirecard Bank, witness: "I'm not sure either".

Did she know Manboopay? "No."
Whether she knew what a wallet was: "not really".
Did she know that a Wirecard employee named Arnold Marcellana had acquired the domain for manboopay? "No."
Did she know that Manboopay was later added to PayEasy? "No".

Did she know that white label solutions were offered for the acquirer she knew in Iceland "Borgun" ? "No."
Whether she knew what an "Independent Sales Organization" (ISO) was: "No".

Wirecard

Did she know that Alexander Herbst sold customer portfolios to Wirecard that were enriched with customers of Jan Marsalek and from which, according to sales projections, 80% of the profits for Wirecard were expected to be void? "No."

She said that they had connected a payment system with Wirecard that was only available in Brazil.
She knew the MCA business there.
She found out about oCpa from the newspapers.
Whether she knew about virtual accounts: "Not consciously".

Due to time constraints, I was only able to hear the judge's questions today. This was followed by questions and answers from the prosecution and the defense that I was not following any longer today.









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This article was created and written entirely by Martin Dorsch, an accredited and independent, investigative journalist from Europe. He holds an MBA from a US University and a Bachelor Degree in Information Systems and had worked early in his career as a consultant in the US and EU. He does not work for, does not consult, does not own shares in or receives funding from any corporation or organisation that would benefit from this article so far.


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